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No, you won’t need to provide us with any card numbers. You only need to set up a Direct Debit so you can join in minutes.

Never! We don’t believe in contracts. You’re free to cancel any time you like, no matter how many
times you’ve used us.

A device is usually a Computer, Laptop, Tablet or Smart Phone, however we also support many
other devices and peripherals such as printers, scanners, cameras etc. If you’re unsure, don’t
hesitate to contact our team.

Remote support is what makes us so great! A safe way of connecting to your computer over the
internet so we can help you out in minutes. You can see what we’re doing on your computer so it’s a great tool if you want to learn or be shown how to do something. Don’t worry if you haven’t used
remote support before, it’s very quick and simple. If you have any questions on remote support,
please contact us.

Unfortunately, there is no definitive answer to this question as it depends entirely on your fault.
After you first report the issue, we will have a WiseGuys connected to your computer within the
hour. We generally fix most in just 90 mins or less.