Protect my devices
Protected for just £8.99p/m
Complete Peace Of Mind
Technology can break down in a moments notice. With local repair centres charging by the hour & insurances not covering most problems it can be difficult to know where to turn. But with your WiseGuys plan, you’ll never need to worry again! Instant, same day support no matter how big or small your problem is, for any device you own.
Same Day Remote Support For Any Problem
No Contracts & No Hidden Fees
Health Checks & Tune Ups, Keep Your Device Running Smooth
Virus, Malware & Pop up removal
Free Anti-virus Installation
Setup & Install/Diagnosis & Repair
UK Based Support Centres And Jargon Free
Data Backup Included
We Averagely Fix Any Problem In 90 Minutes Or Less!
Why have limits?
If you had to pay for protection at £8 per month, per device, would that be affordable?
Or if you could only use your protection a couple times a year, what’s the point?
We’re proud to be different! When we say we’ll protect every device you own for just £8.99 per month, we mean it! No hidden extras & definitely no contracts.
It doesn’t matter if you’re a complete novice on computers, our support plan really is simple to use.
Any time you’re having a problem with any device, or if you need a little help, just give us a call and we’ll take care of the rest.
It’s like having your own IT department, whenever you need it. With no limits, no fuss, no problem.
Truly unlimited! We’ll protect every computer, laptop, tablet & phone you own, for just £8.99.
Friendly UK Based Support
We don’t use agencies. Every WiseGuy you speak to, is fully trained & based in the UK in one of our repair centres. Support you can trust.
Same Day Support
We averagely fix any problem reported within just 90 minutes. With same day, secure remote support.
We don’t believe in charging our customers for unnecessary extras, which is why we’ll install a well known anti-virus, for free!
Never worry again! Any problem you’re having no matter how big or small, just give us a call. We’ve always got your back.
PC Tune Ups & Health Checks
If your computer is running slow, we’ll speed it up the same day! We’ll even throw in a free annual health check, each year, per device, to keep them running like new.
Don’t Just Take Our Word For It…
Find Out Why Our Customers Rate Our Service 5 Stars!
5 Star Reviews
Minutes To Fix Your Device (On Average)
Years in The Business
Love it, or your money back!
30 day, no quibble, money back guarantee. Join today & if you're not 100% satisfied, you'll get your money back. What's stopping you? Get Protected.
Do I need a credit or debit card to sign up?
No, you won’t need to provide us with any card numbers. You only need to set up a Direct Debit
so you can join in minutes.
Am I tied into a contract?
Never! We don’t believe in contracts. You’re free to cancel any time you like, no matter how many
times you’ve used us.
What is a device?
A device is usually a Computer, Laptop, Tablet or Smart Phone, however we also support many
other devices and peripherals such as printers, scanners, cameras etc. If you’re unsure, don’t
hesitate to contact our team.
What is remote support
Remote support is what makes us so great! A safe way of connecting to your computer over the
internet so we can help you out in minutes. You can see what we’re doing on your computer so it’s a
great tool if you want to learn or be shown how to do something. Don’t worry if you haven’t used
remote support before, it’s very quick and simple. If you have any questions on remote support,
please contact us.
What is the turnaround on repairs?
Unfortunately, there is no definitive answer to this question as it depends entirely on your fault.
After you first report the issue, we will have a WiseGuys connected to your computer within the
hour. We generally fix most in just 90 mins or less.
What operating systems do you support?
We support all operating systems over the phone or physically, however we can only provide
remote support on Windows 7 and newer.
How do you provide support?
In most cases, we can use remote support and connect to your computer instantly. In the rare event, this is not possible, we can provide over the phone support or collect your device from you.
How much is your repair charge?
All work carried out by WiseGuys is included within your plan, so it’s free! If a part needs replacing, you’ll only have to pay for the cost of the part. In general, most repairs we carry out do not require parts.
Can I pay monthly?
Yes, you can pay monthly or quarterly.
What does "collect & send" service mean?
We will pay for the collection and return of your device, should we need to look at it physically.
Give us a call on 0808 123 2820 to see how WiseGuys can help you. Or request a call back.
|Monday||9:00 AM - 6:00 PM|
|Tuesday||9:00 AM - 6:00 PM|
|Wednesday||9:00 AM - 6:00 PM|
|Thursday||9:00 AM - 6:00 PM|
|Friday||9:00 AM - 5:00 PM|
|Saturday||10:00 AM - 4:00 PM|
Registered Company Number 08958993
Registered in England and Wales VAT NUMBER: GB214597402
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 456 6031 or via their website.