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Nationwide Quality Repairs You Can Trust

When you damage your Smartphone or Tablet it can be costly and stressful, it’s also becoming more and more difficult to find a repairer you can trust. Which is why we have simplified the process for you!

We’ll provide a free diagnostic on your device, and we so sure our repairs are the best quality that all our repairs come with a LIFETIME warranty!*

In the extremely rare occasion we can’t fix your device, we won’t charge you a penny!

Lifetime warranty on all repairs*

No Fix No Fee

Free Diagnostic

Fast Turnaround

High Quality Replacement Parts

Quality mobile and tablet repairs

Booking a quality repair with WiseGuys couldn’t be simpler. Just click ‘get a quote’ and when you’re happy you can either drop it in to one of our stores (we make a cracking coffee) Or if you don’t have a WiseGuys store in your area just pop it in the post. We’ll even cover the delivery back to you.

Get a quote

Get your free, no obligation quote today in just a couple minutes

Our Services Include

Screen Repair

High quality screen replacements for any phone & tablet. We’ll even put a free screen protector on for you when we’re done

Charging Ports

Charging ports are usually the first to go. We can usually replace your charging port in less than an hour

Unlocking

We can unlock your device remotely so you won’t even need to come in store or send your device away

Virus Removal

Contrary to popular belief phones and tablets do get viruses (A lot of viruses) To some they’re a nightmare, to us, a piece of cake

Battery Replacement

If your battery keeps fluctuating or losing charge quickly, it’s a telling sign you should look to replace it. Battery replacements are quick and simple and come with a 6 month warranty

Housing & Buttons

After dropping your device a couple of times and general wear and tear, the shell of your device can bend out of shape and buttons become unresponsive. A quick housing and button repair can make your phone look brand new again

Get a quote

Get your free, no obligation quote today in just a couple minutes

Do I need a credit or debit card to sign up?

No, you won’t need to provide us with any card numbers. You only need to set up a Direct Debit
so you can join in minutes.

Am I tied into a contract?

Never! We don’t believe in contracts. You’re free to cancel any time you like, no matter how many
times you’ve used us.

What is a device?

A device is usually a Computer, Laptop, Tablet or Smart Phone, however we also support many
other devices and peripherals such as printers, scanners, cameras etc. If you’re unsure, don’t
hesitate to contact our team.

What is remote support

Remote support is what makes us so great! A safe way of connecting to your computer over the
internet so we can help you out in minutes. You can see what we’re doing on your computer so it’s a
great tool if you want to learn or be shown how to do something. Don’t worry if you haven’t used
remote support before, it’s very quick and simple. If you have any questions on remote support,
please contact us.

What is the turnaround on repairs?

Unfortunately, there is no definitive answer to this question as it depends entirely on your fault.
After you first report the issue, we will have a WiseGuys connected to your computer within the
hour. We generally fix most in just 90 mins or less.

What operating systems do you support?

We support all operating systems over the phone or physically, however we can only provide
remote support on Windows 7 and newer.

How do you provide support?

In most cases, we can use remote support and connect to your computer instantly. In the rare event, this is not possible, we can provide over the phone support or collect your device from you.

How much is your repair charge?

All work carried out by WiseGuys is included within your plan, so it’s free! If a part needs replacing, you’ll only have to pay for the cost of the part. In general, most repairs we carry out do not require parts.

Can I pay monthly?

Yes, you can pay monthly or quarterly.

What does "collect & send" service mean?

We will pay for the collection and return of your device, should we need to look at it physically.

See What Our Customers Think

“Highly recommend Wiseguys – took an iPad in to be fixed that had definitely seen better days. Thanks to Craig it now looks brand new! Excellent service!! Cheers guys“

Kaylee Hopkins

Facebook review

“Great service on my iPhone repair. Fixed whilst I waited (and I got a coffee). Was very clear about the fault, the fix and went away very happy. Probably the best tech support I have ever experienced. First class.“

Jim Busher

Facebook review

“Really friendly, great service and managed to fix my phone which various other shops had said wasn’t repairable. thank you!“

Martha Stickland

Facebook review

Book Your Free Diagnostic Today

Our diagnostics and quotes are completely free and no obligation. Book your quote in today.

WiseGuys Logo

Head Office,
4 Terrace Road
Bournemouth, BH2 5NP
0808 123 2820
hello@wiseguys.co.uk

Shop Locations

Opening hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday CLOSED
Registered Company Number 08958993
Registered in England and Wales VAT NUMBER: GB214597402

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 456 6031 or via their website.