Residents across Dorset have been advised to be on high alert after a new TV licensing scam has begun to circulate in the county. Dorset Police advise that fake TV licensing emails are circulating, which have already scammed one unfortunate victim out of a huge sum of money. Here’s what you need to know.

Hackers want your personal information and money

According to the county’s police force, scammers are distributing fake emails to potential victims throughout Dorset, attempting to pilfer personal and financial account information. According to a Dorset Police spokesperson, “Victims who click on the link in the email are led to a convincing looking TV licensing website, where fraudsters can obtain bank account details and commit identity fraud. The highest recorded loss is £50,000.”

This is less of a new scam and more of an evolution to an existing one. We’ve previously talked about a larger-scale scam that involves criminals calling unsuspecting victims and pretending to be from their bank. But this most recent batch of fake emails is a continuation and evolution of the same scam. Here’s how it plays out.

  1. Somebody receives an email that appears to be legitimate and originating from the TV licensing arm of the government. The email contains links to a website that appears to be genuine. However, it’s designed to steal any information that’s input into it, including names, dates of birth, phone numbers, and so on.
  2. Within the following week or fortnight, the victim receives a phone call from a scammer who claims to belong to their bank. The caller uses some of the information input into the fake website to lend authenticity to their call, as they can discuss information that the victim wouldn’t expect them to know.
  3. Finally, the fraudster claims that the victim’s account has been compromised and that they’ll need to transfer all their cash to a “safe account“. Of course, the supposed safe account is actually one owned by the scammer.

Dorset Police advise that you should never “click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.” This is advice championed by WiseGuys.

How to spot a genuine email

It’s important to remember that as you can manage your TV license online, the TV Licensing branch of the government does send out genuine emails from time to time. For example, when your Direct Debit and license are set up or renewed, you’ll receive email confirmation if you’ve provided an email address. Below is an example of a legitimate email from the TV Licensing authority.



However, it’s important to bear in mind that some scam emails are becoming more difficult to spot, with a higher degree of authenticity. Thankfully, there are some clues to spot that can usually weed out the scams from the genuine email messages.

  • The above email links to social media pages that are owned by the official authority
  • If you hover over one of the links in the email, then check out the tool bar, you can see whether the link is legitimate without clicking


suspicious links

suspicious links


  • If you hit ‘Reply’, check out the address listed in the reply field and whether it looks legitimate, such as the one below



Hopefully this has cleared up any concerns about some of the scams circulating Dorset and how to avoid them. As ever, be on alert for suspicious telephone calls and emails, and never hand over any personal or financial information online or over the phone – not unless you know exactly who you’re speaking to. If you need any more help or advice, get in touch with WiseGuys on 0808 123 2820.