Apple will soon be rolling out an iOS software update to some of the older devices in its lineup. This update will contain a fix for a software bug that could stop users from being able to use GPS on their device.

According to the company, the issue affects some iPhones released in 2012 or prior, as well as certain models of iPad. For those who are affected, it’s recommended that devices are updated before the start of November to ensure that GPS works properly.

The reason for the November deadline is due to the cause of the software bug – something that’s called the GPS time rollover. These are the date and time settings that power the GPS technology, and they reset roughly every 20 years. However, the reset can cause some devices to inaccurately report their precise location. What’s more, other apps powered by time and date could be affected, too.

According to Apple, this is the reason that the affected devices haven’t been affected yet – because the issue won’t kick in until the 3rd November 2019. However, it’s recommended that you update your iOS to the latest version available to ensure that you’re not at risk of being affected.

“Starting November 3 2019, some iPhone and iPad models introduced in 2012 and earlier will require an iOS update to maintain accurate GPS location and keep the correct date and time. This is due to the GPS time rollover issue that began affecting GPS-enabled products from other manufacturers on April 6 2019.


“If you don’t update to the newest version of iOS available for your device before November 3 2019, some models might not be able to maintain an accurate GPS position. And functions that rely on the correct date and time – such as syncing with iCloud and fetching email – might not work.

The updated software version number should be 10.3.4 or 9.3.6, depending on your device.”

So, how do you know if you’re one of those potentially affected by the bug? Apple has advised on what iPhone and iPad devices will require the update:

  • iPhone 4s
  • iPhone 5
  • iPad Mini first-generation
  • iPad 2
  • iPad third-generation
  • iPad fourth-generation

If you need any help working out how to check the software version on your phone, or you’re not sure how to run the update, then WiseGuys can help. You can get in touch with one of our support team on 0808 123 2820.